Shipping policy
Shipping Policy
At SETH CORTEZ LLC, we strive to process and deliver your orders as quickly as possible.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Time
Estimated delivery is 5–15 business days depending on the destination.
Tracking
Once your order has shipped, you'll receive an email containing your tracking information.
Shipping Delays
Delivery estimates are not guaranteed. Weather, customs, holidays, or carrier issues may occasionally cause delays.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to an incorrect address provided during checkout.
Lost Packages
If your package appears lost, please contact us and we'll work with the shipping carrier to investigate.