Shipping policy

Shipping Policy

At SETH CORTEZ LLC, we strive to process and deliver your orders as quickly as possible.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Time

Estimated delivery is 5–15 business days depending on the destination.

Tracking

Once your order has shipped, you'll receive an email containing your tracking information.

Shipping Delays

Delivery estimates are not guaranteed. Weather, customs, holidays, or carrier issues may occasionally cause delays.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to an incorrect address provided during checkout.

Lost Packages

If your package appears lost, please contact us and we'll work with the shipping carrier to investigate.